To Create Real Change That Lasts, Start With A Majority

Greg Satell
7 min readMay 22, 2021
Image: Wikimedia Commons

“Don’t worry about people stealing your ideas,” said the computing pioneer Howard Aiken. “If your ideas are any good, you’ll have to ram them down people’s throats,” and truer words were scarcely ever spoken. We tend to think that if an idea has merit, everybody will immediately recognize its value, but that’s almost never true.

Ignaz Semmelweis, quite famously, advocated for hand washing at hospitals, but was ostracized, not celebrated, for it and would himself die of an infection contracted under care before his idea caught on. William Coley discovered cancer immunotherapy over a century ago, but was thought by many to be some sort of a quack.

Good ideas fail all the time. Part of the problem is that people who believe passionately in an idea feel compelled to win over the skeptics. That’s almost always a mistake. The truth is that the difference between success or failure often has nothing to do with the inherent value of an idea, but where you choose to start and the best place to start, is with a majority.

The Fundamental Fallacy Of Change Management

Pundits tell us that change is inevitable, so we need to create a sense of urgency about it. They say we must “innovate or die,” because those who don’t “get it” are dinosaurs and, much like their reptilian brethren, they are bound to die an awful, painful death once the asteroid hits (and, the implication is, they will deserve it too).

History, however, shows us exactly the opposite. People like Ignaz Semmelweis and William Colely had truly groundbreaking ideas that could have saved millions of lives if they were adopted earlier. Nevertheless, those in the medical establishment that thwarted their efforts thrived while the innovators themselves suffered greatly professionally and personally.

It’s not just the medical profession either. Take a short tour throughout history and it becomes clear that unjust and incompetent regimes can have remarkable staking power. The status quo always has inertia on its side and rarely yields its power gracefully. A bad idea can last for decades, or centuries even.

The fundamental fallacy of change management is that it is essentially a communication exercise, that…

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Greg Satell

Co-Founder: ChangeOS | Bestselling Author, Keynote Speaker, Wharton Lecturer, HBR Contributor, - Learn more at www.GregSatell.com